Terms and Conditions:

By scheduling a session with Innocence Smith, you acknowledge that Innocence Smith and its owner(s), employees, contractors or authorized representatives are not medical professionals and the products and services offered by Innocence Smith, including but not limited to, Reiki, Crystal Reiki, Integrated Energy Therapies, Crystal/Gemstone therapy, Intuitive Coaching, Aromatherapy, Oracle and Tarot card readings, do not replace medical care from a medical professional. The products and services offered by Innocence Smith do not replace psychiatric care. The products and services offered by Innocence Smith cannot diagnose, treat, cure, or prevent an illness. Innocence Smith is not liable for any decisions made by you the client following a session concerning your health and/or your life in general. Everything discussed during the session is to be kept completely confidential by both parties. If you are taught anything during the session, the information is not to be repeated or replicated as your own.

Privacy Notice:

No information about any client will be discussed or shared with any third party without written consent of the client or parent/guardian if the client is under 18 years of age. 

Policies for First Time Clients:

First time clients must complete the Client Intake Form. Completion of the intake form is required before the first session can be conducted. The client’s scheduled session time will not be extended due to them needing to complete the form upon arrival for the appointment. 

Payment Terms:

- Innocence Smith accepts the following methods of payment: Credit and Debit Cards, PayPal, and cash.
- Payment in full is due at the time of booking. Appointments are not considered confirmed until payment in full is received. 

Late Arrival/No Show/Cancellation Policy:

LATE ARRIVALS

Appointments will not extend past the originally scheduled appointment end time, unless there is availability in Innocence Smith's schedule. Clients will not receive a refund for any portion of their missed appointment time.

NO SHOWS

No shows will not be refunded and will forfeit any monies paid to Innocence Smith. 

CANCELLATIONS:

Cancelled appointments will not be refunded. Clients are encouraged to reschedule rather than cancel appointments. Please note: After TWO (2) consecutive cancellations and/or reschedules, client forfeits any monies that have been paid to Innocence Smith. If the client wishes to schedule another appointment, he or she will not be credited for the session that they rescheduled previously and will need to pay for the session just as he or she would a new session. 

CLASSES, WORKSHOPS & EVENTS:

Workshops and events are non-refundable, unless cancelled or rescheduled by Innocence Smith. In the case of cancellation or rescheduling by the Innocence Smith Wellness, INC., you will have the option of a receiving a refund, or a coupon code and priority registration for the rescheduled date.

Classes are non-refundable. However, if you notify THH at least 24 hours prior to the start of class that you are unable to attend, you will receive a one time use coupon code that will allow you to apply the cost of the class toward a future class or service. Those who give less than 24 hour notice and no shows will not be refunded.

Innocence Smith's Liability Policy:

By booking a session with Innocence Smith, you the client are agreeing to the following terms and conditions of purchasing services from Innocence Smith: I understand that Reiki and Integrated Energy Therapy are simple, gentle, hands-on energy techniques that are used for stress reduction and relaxation.  I understand that Intuitive Coaching sessions are for entertainment purposes only, and does not constitute a psychic reading, nor does the session imply or guarantee that anything discussed during the session is a prediction of future events that may or may not occur during the client's lifetime. I understand that Innocence Smith, its owner(s), employees, independent contractors, affiliates and/or authorized representatives are not medical professionals and cannot diagnose conditions nor prescribe or perform medical treatment, prescribe substances, nor interfere with the treatment of a licensed medical professional. I understand that the products or services provided to me by Innocence Smith do not take the place of medical care. I understand that it is recommended that I see a licensed physician or licensed healthcare professional for any physical or psychological ailment I may have. I understand that the products and services provided by Innocence Smith can complement, but cannot replace any medical or psychological care I may need and/or be receiving. I acknowledge that it is not possible to estimate the number of sessions I will need to resolve the issue(s) which necessitate my decision to utilize the services of Innocence Smith. I further acknowledge that it is not possible to guarantee any specific outcomes for any sessions I receive from Innocence Smith. 

I acknowledge the following recommendations for all clients of Innocence Smith receiving any Energy Healing services. The use of drugs, medication or alcohol prior to or during the Energy Healing session is not permitted or tolerated. Please consult your physician if you are in doubt of your ability to use Innocence Smith’s Energy Healing services for health reasons. Please discontinue the Energy Healing session if you feel light-headed, dizzy or heat exhausted. Innocence Smith Energy Healing sessions should be limited to a maximum of 120 minutes. It is advisable to drink plenty of water before and after session. It is advised not to eat at least one to two hours prior to your Energy Healing session to avoid any ill feelings. Pregnant women are advised not to receive Energy Healing services. Innocence Smith will refuse to provide Energy Healing services to any clients who have indicated that they are currently pregnant. Excessive body temperatures have a potential for causing fetal damage during the early days of pregnancy. Do not use any chemicals or lotions prior to your Energy Healing session. These items may block pores and affect perspiration as well as potentially stain the surfaces you come in contact with during the session.

I voluntarily assume the risk of injury, accident or death, which may arise from the use of Innocence Smith. I and any of my heirs, executors, representatives or assigns hereby release from all claims or liabilities for personal injury or property damages of any kind sustained as a result of receiving services from Innocence Smith and from any advice provided by an owner, employee, independent contractor, affiliates and/or any authorized representative. I agree that this intake form and Waiver is in effect for all Innocence Smith's sessions I receive and will not expire unless requested by either party.